DealerRater Reviews


Read our Reviews, Powered by DealerRater

April 18, 2019
Wayne
Key Honda was a pleasure cruise from start to finish! I knew what I wanted, but was not sure whether I would follow through with a purchase on my "want" list, and not the "need" list-I was driving a great vehicle to begin with. One cold nasty day found me in Rutland for another reason and I was checking vehicles out in the Key lot. Kyle Sheridan came out, introduced himself and offered assistance if needed. We talked briefly, exchanged some info, and i stated should I d


Read full review on DealerRater
April 15, 2019
christybobo99
I gave a 4 star review because the quality of the service was excellent. Everyone there was super nice and straight forward on pricing and customer service. I really enjoyed my visit with Key Honda. They gave me great price options that worked for me so that I coukd afford a great new car! I felt very welcomed there and had all of my questions answered with great detail! You cant get any better service anywhere else, this is the place to be!


Read full review on DealerRater
April 09, 2019
LoveMyHonda!!!
Sales Consultant Kyle Sheridan answered my many questions with expertise and never pressured me as I stated when I was not ready yet. Every time I had it all played in my mind something would change. I could not stay off the website. I found the vehicle I wanted so I took a risk and put together the Deal I was looking for. and submitted to the dealership. Fine tuned it the next morning before I turned it over to the more than capable hands.of Kyle Sheridan and Andrew Margo, Finance Manager. They


Read full review on DealerRater
April 08, 2019
EricaL
I was very hesitant about "taking the plunge" and getting a new car. Kyle was very patient and helpful and I never felt the salesperson pressure to buy a new car. He only wanted to make sure that I got the car that I love! I can't thank Kyle or Key Honda enough for helping to get me in my new HR-V!


Read full review on DealerRater
April 05, 2019
Molly4311
I had an awesome experience with Key Honda, I appreciate everything Kyle did to get me into a car that I LOVE, they have amazing customer service skills and I couldn’t be happier with my choice. Kyle wasn’t there the next day when I went to sign papers so David helped me out and he was also super friendly and had great customer service!


Read full review on DealerRater
April 03, 2019
Souza1111
When deciding to purchase our new 2019 Honda CRV EX. It was imperative that we were able to do so remotely as my husband just had full knee replacement surgery and sitting in a dealership for long periods of time was simply not an option. Samantha was incredibly kind, patient, response and professional every step of the way. Being able to arrive at the dealership with most of the preliminary work already done, and having the car ready to go was an invaluable experience for us. One that we are


Read full review on DealerRater
April 01, 2019
chandlerac12
I went to many dealerships and Key Honda was by far the best, with its prices and customer service. Every employee that I came in contact with was friendly and professional.


Read full review on DealerRater
April 01, 2019
chandlerac12
I went to many dealerships and Key Honda was by far the best, with its prices and customer service. Every employee that I came in contact with was friendly and professional.


Read full review on Cars.com
March 31, 2019
Car
Worked with Kyle Sheridan via the internet on the purchase of a new CRV. He was very responsive to my request and after only a few emails back and forth we had a deal. When we arrived at the dealership a few days later to pickup the vehicle everything was ready and didn't take very long we were on the road with our new CRV. Also before leaving Kyle setup and linked both our phones to the car and gave use a quick tutorial of the information center in the car.


Read full review on DealerRater
March 31, 2019
Car
Worked with Kyle Sheridan via the internet on the purchase of a new CRV. He was very responsive to my request and after only a few emails back and forth we had a deal. When we arrived at the dealership a few days later to pickup the vehicle everything was ready and didn't take very long we were on the road with our new CRV. Also befo


Read full review on Cars.com
March 30, 2019
Bill2019
Our experience with Eric Harrington was a genuine pleasure. I had a few minutes to inquire yesterday about a replacement for my totaled car. Before the end of the day he had emailed me a detailed price. This morning we discussed the price. He was able to improve on the price and by this afternoon I was driving away with a new a new Honda Accord. There was no hard sell and the paperwork was painless. I am a repeat customer.


Read full review on DealerRater
March 30, 2019
Bill2019
Our experience with Eric Harrington was a genuine pleasure. I had a few minutes to inquire yesterday about a replacement for my totaled car. Before the end of the day he had emailed me a detailed price. This morning we discussed the price. He was able to improve on the price and by this afternoon I was driving away with a new a new H


Read full review on Cars.com
March 29, 2019
sayre
our experience with Samantha was very pleasant as she was very knowledable and made our every expectation. She made this car buying experience non stressful and actually pleasant. We highly recommend Samantha Sayre and Esther


Read full review on DealerRater
March 29, 2019
Sayre Merritt
our experience with Samantha was very pleasant as she was very knowledable and made our every expectation. She made this car buying experience non stressful and actually pleasant. We highly recommend Samantha Sayre and Esther


Read full review on Google
March 29, 2019
sayre
our experience with Samantha was very pleasant as she was very knowledable and made our every expectation. She made this car buying experience non stressful and actually pleasant. We highly recommend Samantha Sayre and Esther


Read full review on Cars.com
March 27, 2019
Bobbie jo
Kyle Sheridan was very knowledgeable and helpful. My experience was fantastic. I would highly recomment key Honda. They will work With you to pick the car the best suits you.


Read full review on DealerRater
March 27, 2019
Devereux1998!
David gave me exactly what I wanted. He listened to all my needs and made sure to find the best fit! He took the time to really work with me and make sure I was completely comfortable and satisfied.


Read full review on DealerRater
March 23, 2019
Glen Garvey
Very good service


Read full review on Google
March 22, 2019
Newbie
They went above and beyond. Taylor and Mike were extremely helpful. I'd recommend them to anyone. Best buying experience I've had with a car


Read full review on DealerRater
March 22, 2019
WyBob
A very relaxed no pressure experience. The sales person Taylor G. was great at listening to what i wanted and didn't want. I went in looking to buy another FIT, however Taylor picked up on some features i was looking for that the FIT didn't have. She had me go out and look at some of the CIVIC'S . I found one i liked (2019) but it had to much of the new technology for me and the pricing was more than i wanted. Taylor then brought down a 2018 CIVIC that had all the features I wan


Read full review on DealerRater
March 20, 2019
Randal Smathers
The service department has been great to work with, both on my wife's HRV we bought there and on my gracefully aging Element from a used car lot.


Read full review on Google
March 14, 2019
Joe Batten
I was turned off by issues with my old Honda dealership in my past state and swore I wouldn't go back to Honda servicing. The folk at Key Honda changed my tune. They are the most friendly helpful staff.


Read full review on Google
March 11, 2019
Thankful Vermonter
The staff at Key Honda were all very warm, friendly, professional, and very helpful. I felt they were honest and willing to "go the extra mile" with us. The whole experience of deciding upon and purchasing a vehicle was very pleasant, easy, and quick. I would definitely recommend this dealership! There was none of the high pressure and deceitful sales tactics we have experienced at other dealers, instead they listened carefully to what we had to say, and patiently worked with us.


Read full review on DealerRater
March 11, 2019
Thankful Vermonter
The staff at Key Honda were all very warm, friendly, professional, and very helpful. I felt they were honest and willing to "go the extra mile" with us. The whole experience of deciding upon and purchasing a vehicle was very pleasant, easy, and quick. I would definitely recommend this dealership! There was none of the high pressu


Read full review on Cars.com
March 10, 2019
Martha DeLorenzo
The staff at Key Honda were all very warm, friendly, professional, and very helpful. I felt they were honest and willing to "go the extra mile" with us. The whole experience of deciding upon and purchasing a vehicle was very pleasant, easy, and quick. I would definitely recommend this dealership! There was none of the high pressu


Read full review on Google